Guest Service Agent

Job Description for Guest Service Agent:

As a Red Lobster Guest Service Agent, your primary responsibility will be to greet and welcome guests as soon as they arrive, establishing a friendly and inviting environment. Your duties will include managing reservations, organizing seating arrangements, and maintaining the flow of the restaurant to ensure a pleasant dining experience for all patrons. Through your upbeat demeanor and focus on precision, you will play a vital part in providing exceptional customer service and supporting the overall effectiveness of the staff.

Benifits for Guest Service Agent:

• Weekly salaries and competitive wages are part of our compensation package.
• Flexible scheduling.
• We offer training and career development opportunities for individuals to progress and expand their skills.
• Advantages, such as a reduced rate for meals.

Responsibilities of Guest Service Agent:

• Welcoming every guest into our restaurant with a smile
• Accurately quoting wait times and managing reservations
• Catering to guests by providing special experiences
• Escorting guests to their table and providing a seamless experience
• Providing a warm farewell and invitation to return.
• Focusing on your team and guests - every decision you make should always have the guest and team in mind.

Requirements for Guest Service Agent:

• It is essential to fulfill the minimum age criteria and possess the necessary authorization to be employed in the specific nation of application
• Capable of safely flexing, extending, crouching, and raising objects weighing up to 30 pounds
• Having the capability to navigate the eatery and stay upright throughout an 8 to 12-hour work period
• Skilled collaborator with a keen eye for detail and adept at handling multiple tasks.