Shift Server

Job Description for Shift Server:

Serving as a vital team member at Red Lobster, you will play a crucial role in enhancing customer satisfaction through personalized care and ensuring that every guest enjoys a memorable restaurant visit. Tasks will involve taking orders, efficiently serving food, managing table settings, and processing transactions, all while fostering a welcoming and hospitable environment for patrons.

Qualifications for Shift Server:

• Demonstrating expertise in communication and engaging proficiently with guests in a welcoming and polished manner.
• Capability to navigate through multiple tasks swiftly while upholding a keen focus on details.
• Encouraging a supportive and customer-focused attitude among team members.
• Ability to work at various times, including nights, weekends, and public holidays, is essential.

Responsibilities of Shift Server:

• Provide excellent customer service by engaging with guests in a friendly and approachable manner, making them feel welcome and ensuring their satisfaction.
• Accurately take orders, suggest menu items and beverage pairings, and ensure special requests or dietary needs are communicated to the kitchen.
• Serve hot, fresh food to guests in a timely manner, ensuring the food is presented according to Red Lobster standards.
• Collaborate with other servers, kitchen staff, and management to ensure seamless service and an efficient dining experience.
• Follow food safety and sanitation standards, ensuring a safe and clean environment for guests and staff.